2018 subaru outback head unit problems. But now I have problems with the head unit.
2018 subaru outback head unit problems. In the wording of the settlement, it was specific to certain problems with the function of the units, not everything inclusive - however - some dealerships might be able to get a 2018 with a failing screen submitted under “qualifying repairs” for that extended warranty. Jun 16, 2018 · Reviving this somewhat zombie thread. Jul 19, 2018 · Had problems intermittently with losing 3 button settings (going into "Initializing phase"). I absolutely love it, just out of warranty period. who purchased or leased a 2017-2018 Subaru Impreza, 2018 Outback, 2018 Legacy, 2018 Crosstrek, or 2018 BRZ. My subscription runs out in February and my old subscription was paid up for the rest of 2018. Had 1 "freeze up" several months ago. We can help you install an aftermarket unit that will function better and cost much less. It's OK now but seems slower than the original unit. Nov 24, 2023 · I've had problems with my head unit since I bought my 2021 Outback. Nov 8, 2022 · My 2018 Outback has the dreaded "ghost touch" issue that renders the Harman Kardon head unit inoperable. Dealer had updated software to latest version (2. I'm now using a magnetic USB data and charging cable that I can disconnect and reconnect with ease, and that always works. They agreed to replace the unit but it could take months as it is on back order. Hi, I have a 2018 3. That did not resolve the issue. On another thread I discussed some head freezing problems I had on my 2018 Touring , and the response I got from SOA saying they would notify me when a software update is available. Nov 20, 2018 · I don’t see a poll, but the Head Unit of our 2018 Subaru Outback Touring 3. So, I don't think this is over yet. The second time, they wanted to install another unit for $100. 5) radio/navi screen has become more and more flaky, for want of a better term. 2019 outback with 60k miles. The head unit failed last month. 0% Oct 18, 2017 · As stated in my previous post, XM, FM, AM, etc. I don't know about the Harman head units in MY 2018-2019 Outbacks. I long for the days before we had touchscreens when buttons and dials ruled the dashboard. Subaru ended up replacing those defective units for free during a certain period of time. Because we bought after out lease, luckily had an extended warranty, $100 copay, but yes I asked and it would have been a $2220 repair. Nov 22, 2021 · To express disappointment with your car or dealership experience, call Subaru Of America (SOA) 1-800-782-2783. This ridiculous! I’m on month three with no radio, gps or anything that has to do with the head unit. My car is outdoors. Aug 31, 2022 · I have a 2018 outback. The 2018 Subaru Outback has 7 problems reported for starlink radio failure. May 4, 2019 · That's a huge price to pay for a problem I did not have when I brought it in. 30) a few months ago without any improvement. They did not warn me this could fail, and I was unaware that these head units are notoriously bad. Over the years, Subaru Outback advanced with modern technological features but the car stayed true to the Subaru brand qualities. Considering Toyota owns part of this company why don't they just use the Toyota software system? It works! Dec 5, 2017 · 2018 Starlink 8" Head Unit bug fixes Interesting to learn about this. This is the second H-K head unit to have problems in the car. While it’s not a rally car like a sporty version of the Impreza, it’s still a car you can drive even off-road and enjoy the benefits of raised clearance and robust chassis. I called Subaru of America and working with them to see if they can cover most of it. Right before leaving on a 2000 mile road trip of course. Apr 15, 2023 · Subaru owners assert 2019-2023 models are equipped with defective Starlink systems. I went home and called Crutchfield. " The 2018 Subaru Outback has 4 problems reported for head unit display faulty. Tried turning radio on and off, did not work, tried lightly pushing button on head unit just in case it was muted, did not work. Last month the dealership replaced the radio/head unit. Most vehicles will have some recalls over their lifetime. My Head unit is having the Delamination issue where it goes crazy and acts like it is possessed and I am currently trying to get Subaru to cover it. Up until the point that the entire unit died, Apple CarPlay always worked when I plugged my phone in. 25 million. I did not get the extended warranty and my head unit is having issues. They said that they normally do not update the firmware unless the unit is experiencing issues, but went ahead and updated it to version U0. They are a great company, prewired wiring harness, face plate and unit. My concerns are listed below. There was a class action lawsuit for certain 2017-2018 models where the head units stopped working and/or did really squirrelly things. Nov 3, 2022 · To express disappointment with your car or dealership experience, call Subaru Of America (SOA) 1-800-782-2783. Jun 28, 2024 · So I have the 2018 Outback 3. A New Jersey Judge signed the order this week that is valued at $6. I have. April 15, 2023 — Subaru infotainment system problems have caused a class action lawsuit that alleges the Oct 2, 2022 · We have a 2019 Subaru Legacy and had the same problem, the head unit was just replaced today, been waiting 7 months because it was on back order. Replaced the legendary 2018 head unit. Sep 2, 2019 · "The proposed settlement class is comprised of all individuals in the U. Within 4 days the FM presets disappeared. Dec 4, 2018 · Just had a brand new head unit put in my 2018 - it is the 2019 edition head unit. Carlsen Subaru in Redwood City CA has NO ETA for replacement NO ETA!!! This is total BS! And based on the numerous reports here - how is this not public? This is a Safety Issue - beyond the inconvenience. Can anyone confirm for me that this has been taken care of and no longer a problem? The infotainment system constantly jumps screens and beeps incessantly. The Subaru Outback has had numerous recalls. 6R Touring (March 2018 build) back from the dealer, and had asked them to update the head unit firmware, and navigation maps if possible, since they had the car. DESCRIPTION OF THE ISSUE AND SAFETY RISK: Due to a software issue, the head unit memory retrieval and assembly time may exceed the designed time to begin the boot-up cycle. Nov 3, 2022 · Over the past several weeks my 2018 Outback (premium 2. Vehicle infotainment systems are usually pretty bulletproof, but problems can still happen. Took pictures of both with phone as proof should it right itself. Sep 4, 2017 · Common Issue, Android Auto fails to start when head unit claims there is a connection. Couldn't revive it by turning car off and on. CarComplaints. saw a lot of posts on problems with the head unit in this year outback. I sent them a message and they said they do plan on releasing 2018, but “not soon” - their words exactly. Sep 11, 2024 · The class-action lawsuit that claimed Subaru’s Starlink infotainment systems are defective has reached a final settlement. I've searched the forums, but I'm not seeing what the most popular DIY replacement options are? 1. Apr 18, 2023 · Previously in 2020, Subaru of America settled a lawsuit concerning its Starlink multimedia system involving the 2018 Subaru Forester, 2018 Subaru Outback, 2018 Crosstrek, 2018 Legacy, 2017-2018 Dec 1, 2022 · The 2018 Subaru Outback lasts around 250,000 miles with only minor battery and windshield issues reported. Reading here it seems we are all beyond the 5 year extended warranty. The problems in Legacy’s infotainment system can make it a struggle for you to use the desired audio, navigation, and smartphone connectivity features with convenience. Has anyone else had this type of problem? Has Subaru done anything to help? May 21, 2021 · Hi, I'm new here. 2. No battery issues for me. Presumably something like this is going into the Ascent, so it would be worth their while to get it fixed. Seems like there is a re-program that is the remedy, but still not 100%. 1 Car Stereo Radio GPS 2 32g at the best online prices at eBay! October 7: Subaru Cracked Windshield Lawsuit Settlement Given Preliminary Approval news | 34 days ago September 26: Subaru Driver-Side Mirror Vibrations Cause Texas Lawsuit news | 45 days ago Hi, I'm from down here in Australia, recently I bought a 2018 Outback. attempted a HU replacement over the weekend - total failure. 25 million and could benefit 785,000 Subaru owners and… Mar 13, 2024 · Most common Subaru Outback problems. 6r and the head unit abruptly stopped responding to any touch input. I’m about to sign the papers for an 18 limited. Aug 22, 2019 · Gas gauge and head unit have recalls on them. 22. Jan 7, 2019 · This was found in the MySubaru app, looks as though we finally are getting a recall on the 2018 head units. At $19,900 to $26,000, it’s a great value for a midsize wagon with a lot of excellent safety and entertainment technology. Assuming all the 2018 radios are bad or at least suspect (so don't just buy another 2018 radio). From my perspective, they caused the broken head unit by trying to update the software. Yesterday, while driving home the head unit screen switched from "Home" to the "Starlink" screen. Some saying the issue was fixed with a software update, some saying its not. The radio turns on, the screen turns on, Android auto takes over the screen, but there is no response from the touch screen or any of the other haptic controls, only the volume and tuning knows work. com. In researching this brand/model, I've learned that Subaru has had some major issues in the past, from blown head gaskets, to catastrophic CVT failure, to excessive oil consumption and/or leaks, to cracked windshields, to parasitic battery drain, etc. Holding down the power/volume button to force a power cycle does bring it back to responsiveness, but it lasts for only a few minutes. Aug 30, 2019 · What are the problems with the Head Unit that you are experiencing? My 19 non-NAV works well with AA, but sometimes doesn't connect. Done fighting with them so I contacted my independent Subaru mechanic who recommended I have a more reliable (non-OEM) head unit installed. Dec 5, 2020 · I had the same problem with my 2017 twice. Jan 11, 2019 · Head Unit Outback 2018 3. I'm unable to do anything about it. The sooner, the better. The new problem now is the GPS doesn't show traffic information. Mine were done prior to my purchase and have had no problems (except my google pixel 2 won't connect to the head unit). 5i with the HK infotainment system. Under the proposed settlement deal, Subaru has agreed to extend warranty for the affected cars, as well as pay drivers for repairs and out-of-pocket expenses that they incurred as a result of the allegedly defective infotainment systems. I pulled both, and the head unit still continued to operate! Mar 8, 2024 · I am looking for any advice from someone who has successfully replaced their Head Unit in a 2018 Subaru Outback with a Third-Party Device. Mar 8, 2021 · Recalls on the 2018 Subaru Outback. Oct 3, 2021 · The wife and I own a 2018 Limited 2. It is still the original. com : Car complaints, car problems and defect information Jun 26, 2023 · I have a 2018 outback and the head unit doesn’t work. Can anyone help me with some information. White but blank screen appeared first, then it went black. I’m having the factory head unit black screen of death and waiting for a replacement. Though this vehicle has experienced only a few recalls since it was launched in 2018, it is important for those considering the purchase of this car to ensure they look into each one of these recalls. I'm thinking of pulling the plug and going with an aftermarket head unit/amp. (Subaru) is recalling 2018 model year Legacy, Outback, and BRZ vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with Federal Motor Vehicle Safety Standard Type: Recall | Service Campaign: WTZ85 | NHTSA Campaign: 18V-000000 Open Recall Date: January 02, 2019 Description 18 LEG/OUT/BRZ V3 Head Nov 14, 2023 · Similar to the Outback, the Subaru Legacy from 2019-2023 also experiences infotainment system problems. Dec 3, 2018 · The dealer replaced the entire radio system up to the head. Subaru has had massive problems with the OEM headunits that are installed in the 2018-2019 Outback and Legacy. Feb 26, 2023 · Infotainment System / Head Unit major issues My 2019 Subaru Outback started doing this after 4 years of ownership. Sep 9, 2019 · Subaru has reached a $6. 6L purchased in January). The car is less then 2 weeks old. Nov 3, 2024 · Take your car to the dealership, have them check out the issues with the infotainment head unit. While the dealer was waiting for that part, the IT department from Subaru of America called and said they had fixed it and that it was an issue on their side. The dealer did 3 software updates on the head unit - hopefully this will solve our electrical problems. 6R OB purchased April 18 (Built 26/2/2018). I'm going to get straight to the issue. 6R went out and needs to be replaced. Quick overview: I ordered Pioneer AVH-W4400NEX from Crutchfield along with the metra faceplate, idatalink maestro, Crutchfield's custom made harness, toy Jul 15, 2018 · Started my new 1 week old 2019 Outback 2 days ago and no sound from the radio on AM or FM. 25 million settlement with drivers who claim that the Starlink touchscreen infotainment systems are defective. The H-K head unit has started developing spots in the touch screen And the unit is now randomly changing stations or calling people from my contact list if the phone is plugged in. I'll replace it with an Interstate battery when it needs it. Jul 27, 2020 · One good thing though, the head unit roared back to life and promptly alerted me that there was an update available. Oct 2, 2017 · A month ago (1st week in August 2018), my entire navigation/radio head unit went dark and died (2018 Outback 3. Going to "Apps" on head unit, pushing Android Auto button, screen goes blank except for background but Android Auto never starts, or Android Auto starts in phone mode and never communicates with head unit. Sep 17, 2017 · Being cautious of what disconnecting the battery might do to other things, I hunted down the fuses for the head unit in both the driver's side interior fuse box, and in the engine compartment. Average failure mileage is 34,750 miles. It's like it has a mind of its own, changes radio stations, flips to maps and beep, beep flips around. Aug 9, 2018 · My 2018 Outback Touring had head unit replaced under warranty June 28 with 8200 miles. May 11, 2023 · Our 2018 Outback with the 8" touchscreen has started being non-responsive after the car has been on for a few minutes. I'm guessing a different phone would solve this. The proposed settlement provides benefits for the class estimated at over $6. 👨🔧 I am not affiliated with Subaru. 6 with the ghost radio. WTZ85 - Subaru of America, Inc. Nov 8, 2018 · Has Your 2018-19 Outback Head Unit Failed? If so, how did Subaru respond to your problem? Votes: 5 50. Rather than waiting an unknown period of time for Subaru to service and replace it, I've considered buying a replacement head unit from Crutchfield. The Legacy’s Starlink head units may freeze and become unresponsive. 18. Feb 25, 2019 · OK. They never did. Nov 6, 2021 · Find many great new & used options and get the best deals for for 09-14 Subaru Outback Legacy 9. I own a 2018 Impreza Sport. The agreement affects the 2018 Subaru Forester, 2018 Subaru Outback, 2018 Crosstrek, 2018 Legacy, 2017-2018 Impreza, and 2018 BRZ. The screens tend to bubble and de-laminate and the (very expensive) replacement parts are backordered for months. Average failure mileage is 17,250 miles. Does anyone know how much it is to replace the head unit of a 2018 outback? Dec 17, 2023 · Hi, I apologize if this question has been answered. Oct 19, 2018 · I don't think the problem with the frozen "Starlink" screen is Outback specific. It had been bubbling for a while with the bubbles spreading down from the top of the screen over about the last year or so. Unfortunately for Subaru, those problems are extremely common, and there was even a class-action lawsuit filed regarding the touch screen freezing, plus numerous recalls that we will get into later. . Mar 19, 2019 · Owners reporting problems on their Subaru vehicles now include some 2018-2019 Subaru BRZ, 2018-2019 Subaru Crosstrek, 2017-2019 Subaru Impreza, 2015-2019 Subaru Legacy, and 2015-2019 Subaru Outback. Can I find a 2019 and 2018 Outback 2018 BRZ Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet. Nov 18, 2023 · I am about to place an order for a 2024 Outback, and I have a question that might be a dumb one, but I thought I would ask it anyway. Had sound on Sirius/XM though. They then thought that it was the starlink box that sits behind the radio unit. Of course, access to proprietary F10 source code remains private. 6R Identical problem with my 3. 17. The screen freezes and I cannot stop anything from happening. Thinking about going aftermarket but according to the idatalink maestro page it’s not available for 2018 yet. For instance, while listening early today to an audio book (through my iPhone and USB cable), I suddenly found that the car had elected to call someone on my favorites list, and the recipient didn't appreciate being wakened. Talked to a rep and decided on a Kenwood unit. the existing reduced function head unit with occasional / frequent Dec 13, 2017 · I have the same problem on my 2018 Outback Premium with GPS. When that occured, none of my steering wheel or head unit buttons worked. 2011 Impreza 5-Door, 2011 WRX 5 Door, 2013 Oct 1, 2017 · They've been battling bugs in the 2017 Impreza head unit since last year (including a recall or two for the backup camera software), and I think (not completely sure) that the 17 Impreza head unit is made by the same company as the 18 Outback. Aug 26, 2021 · There was an extended warranty for the 2018 models as a result of a class action settlement. Oct 9, 2023 · Updated on October 9, 2023. They replaced the head unit once, but the problems persist. The dealer was no help, but acknowledged there is a problem and mentioned it's hard to get replacement head units. The dealer and SOA are refusing to replace under the 5-year extended warranty. 7inch Android 10. Once the vehicle is on, the infotainment system starts to freak out and start selecting/tapping things on the screen by itself. S. But now I have problems with the head unit. 2018 Limited (101K miles) head unit does it own thing all the time and touch screen stops working. 43. It cleared it self up after a stop for about 30 minutes. Does anyone have advice to resolve this issue? Feb 15, 2024 · Also the other day I got in the car after a stop in the store and the XM radio was distorted. The wife and I own a 2018 Limited 2. The former has a 15A fuse labeled "AUDIO/NAVI" and the latter has a 25A fuse labeled "AUDIO". Jan 3, 2024 · On a road trip this past week, the head unit on our 2018 Subaru Outback finally went bad as described by folks in this thread. Oct 13, 2018 · I just got my 2018 3. This information is now available. The first time they installed a new unit. As soon as you turn the car on it starts cycling through radio, Sirius, maps, and will start to (repeatedly) call (then hang up) the last person I called. Apr 12, 2023 · Source code for the open-source software incorporated in the F10 head units even used to be publicly available for download; I have a copy. When I went in for service, I was told there was a window to replace the head unit but I missed it by a couple of months. 20. Have not had any problems since then!! Save Share Jun 3, 2019 · I went to the dealership and initially they told me I would have to pay for new head unit. I went to a local dealer but they couldn't fix it, they have to order a new unit from Subaru(10 days waiting). I called BS and reminded them of the same issue with the 2018. efhzm gtjl xiq galoglror mxovoj fxgm frolemoq defem fgcec vdz